From raising it with the builder, to DBDRV conciliation, to a VCAT claim — there’s a clear path, and keeping records matters. We act for owners to put it right.
If a builder’s work is defective or incomplete, you have options — from raising it directly with the builder, to Domestic Building Dispute Resolution Victoria (DBDRV), to a claim at VCAT.
Put the defects in writing and give the builder a chance to fix them. Keep photos, the contract, and all communication — they matter if it escalates.
DBDRV offers free conciliation and can issue a dispute resolution order. If it isn’t resolved, VCAT hears domestic building disputes.
Where the builder has died, disappeared or become insolvent, domestic building insurance may help — depending on the policy.
We advise on the strongest path, handle DBDRV and VCAT, and push to get the work put right or your money back. Book a consult to start.
Put the defects in writing and give the builder a chance to fix them, keeping photos, the contract and all communication.
Often through DBDRV conciliation first, and at VCAT if not resolved.
General information only — for advice about your situation, see more guides or book a consult with ORLA Legal.
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